When blogs bite back: Managing Reputation

Suppose that you have a personal blog (like many of us starting out in blogging do or did at a time) and that you learn blog marketing by promoting your own blog (site optimization, link building, etc). Then sooner or later you move on to professional blogging, where there’s a need to be more formal and impersonal (you can’t talk about your problems or swear on your business blogs).

The only issue is, thanks to your efforts in building links and trying to rank your personal blog for your name, you end up in a situation where a potential client comes across your business blog, sees your name and decides to Google you. He finds your personal blog, reads your latest rant on dog poop (or whatever), forms a negative impression of you immediately and decides not to do business with you.

The same thing can happen with potential partners and competitors – if the search engines know you because of your personal blog, then that’s what people will find – and that can be, in this case, a hurdle in building your professional reputation online.

My specific situation – I’m starting a business consultancy blog very soon. Only problem is that in this field people often do a background check on you to find out who you are and what you’ve done. If my personal blog comes up on top of the results (full with a rant on some obscure issue), how will that look? I would have (probably) been judged by a potential client negatively for something that is totally unrelated to what I’m providing, but because at this point the search engines know me through my personal blog, that’s what the people get.

My question is – how do you “hide” your personal blog from the eyes of your readers? I shudder at the thought of sanitizing my blog, but then again I wouldn’t want most of my readers from my business blogs to go over to my personal blog and read about what I did today (or whatever).

The obvious answer here is to not post anything that you wouldn’t want other people to read online, but that’s not a solution anymore. You can try to get yourself de-listed from the search engines, but that takes away a lot of your traffic (and if no one’s reading, why are you writing?).

How do I deal with this? Any suggestions?

Note: I know this has been discussed by Darren Rowse over at ProBlogger and Nick here at Performancing, but I want to talk about this from a blogger who is just starting to gain “traction” in the pro blogging field.

This article was originally written on 2 May 2006 for Performancing.com.

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Using group chat to build your blog’s community

What is the best strategy for building a community around your website/blog? Forums have been, for a long time, the primary tool for building a community on a website. The downside here was that you needed considerable traffic (or heavy marketing) to get the forum going – nothing kills a forum more than a lack of participation. Message boards and IRC chat rooms provide a tenuous alternative (as do discussions in the comments section of a blog), and leave something to be desired for, especially on websites that are not popular enough to support their own forums.

Interactivity on most blogs is limited to comment conversations (read Chris’s views on tracking comments). It’s easy to say that this is sufficient, but is there any real need for a better solution? The questions I’m trying to ask here are:

  • What can we do to improve the stickiness of a blog?
  • Which tools are most effective in community building – especially for those blogs that do not (currently) enjoy the sort of attention Performancing or SEOBook does (in other words, 95% of the blogs out there)?

For my part, I’ll talk about group chat solutions. Hopefully other readers can shed light on what I’ve missed and on other techniques as well.

Group chat services such as Campfire and Tangler (read TechCrunch’s review on Tangler) are more suited to project based collaboration, event-specific conversations, Q&A sessions (Andy, do you think you could do one on link-building anytime soon?) and personal chats. Like instant messaging, group chat works best when the connections between people are personal – it would be more natural for the moderators of a forum to communicate via Campfire rather than a bunch of strangers who drop by my blog for the first time.

The real benefit of placing a group chat solution on your blog / website is that it can be equated to your blog having a chat-room, which in turn encourages readers to interact and discuss posts as well present their own comments.

Secondly, without allowing chat transcripts to be indexed, there will be little search engine value for such a solution. For a contrast, consider how useful forums are for building search engine rankings. Forums offer a phenomenal gateway into producing tons of fresh, useful content on your website in a short period of time. In return, forum posters get recognition and a chance to build their reputation (yes, some of us do it for the sake of helping others, but that is a small minority).
In the end, a major part of community building comes from giving your blog readers a chance to ask questions and interact with other readers. Group chat achieves that splendidly.

What do you think?

This article was originally written on 22 Feb 2006 for Performancing.com.

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Three problems business bloggers face

If you are business blogger (or a blogger chasing the dream of a high-paying business blogging gig), here are a few problems that you probably face (or will face) and some suggestions on dealing with them.

1. Despite our best efforts, traditional marketing circles still don’t take blogging seriously

The benefits of blogging – for organizations, businesses (big and small) and individuals – are evident to us bloggers, but not so clear to most other people. Especially when you talk about corporate blogging, there’s a knee-jerk tendency to dismiss blogging as being a waste of time and to concentrate instead on more traditional means of advertising and connecting with customers.

Chris Garrett hits it on the head when he says that:

“there needs to be a distinction between offering writing services and providing a blog service”

Bloggers are NOT merely $5/post writers – they have a lot more to offer and as Raj discusses here, it is best to offer your services as part of a package (including blogging, metrics analysis, research, knowledge of an industry, etc.) and it is a very effective way to demonstrate that blogging is a cost-effective and reasonable alternative to traditional advertising.

At the end of the day, corporate blogs are customer-relations management (CRM) tools, and should be promoted as such. I’ve talked about this more in point 3, but the main idea is that in order to “sell” blogging, you have to talk to organizations and businesses in their language and tell them how you will benefit them using metrics that they are familiar and comfortable with. This isn’t always possible with blogging and its intangible benefits but if there is anything that I’ve learned from direct marketing and copy blogging is that the results often speak for themselves.

Experience in blogging will be your biggest bargaining chip when you are up against the traditional media. So if you haven’t already, start a professional blog and work your butt off on it. For practice, you can always write on Performancing…

And remember, just because you write does not mean that you should undervalue your services. If you know how to write in order to achieve specific objectives (i.e. copy blogging) and if you can write with passion about your chosen topic, you have every reason to price yourself high (and thus cherry-pick the jobs available to you). It all goes back to ‘packaging’ – how you present yourself and what value you can effectively project. It’s important to show clients in ‘measurable’ terms what you will do for them and how they will benefit from hiring you.

2. Some bloggers are too full of themselves

You may not agree with me here but that’s fine. My point here is that while I’ve seen the wonderful benefits of blogging first-hand, some bloggers don’t have enough respect for the elements that made them such big names in the blogosphere in the first place. Also, owning a popular blog just means that you have a platform through which you can make yourself heard to a lot of people – it doesn’t make you right.

Being arrogant doesn’t work, especially when the cost of entry in the blogging field is so little and the knowledge to succeed is also present for free on websites such as ProBlogger and Performancing. The values and skills that allow a blogger to become popular are also the same ones that will allow him/her to keep on improving and not fall back down to the ground.

You might be a successful blogger, but that is worth jack if you are not able to sell your ideas effectively to a big business. It’s all about what you can do for the client, and in that case it doesn’t matter how popular a blogger you are – what matters is how popular a blog you can establish for your client.

3. Bloggers don’t know how to pitch themselves to companies

In the comments of my last article on Exchange, Brian Clark talked about pitching blogs to the companies you wish to write for and to choose your clients instead of having them choose you. While I totally agree with that approach, the problem here is that most aspiring bloggers have no idea (and little experience) in pitching their blogs.

  • Pitch blogs to companies that need them
    Instead of waiting for an opportunity to come knocking, be proactive and look around you for businesses big and small that would benefit from having corporate blogs. To an extent, this means that any company without a blog is fair game to be approached. But here you also have to consider whether you would be interested in writing about this topic, whether they are willing to pay enough, and whether this is a company that you would wish to be associated with (i.e. financially).

  • Pitch to companies you wish to write for
    Is there a topic that interests you so much that you would be willing to write about it for free? Is there something that you spend hours reading / chatting about every day? For me, that topic is football. For you, it could a hobby, a topic related to your work or even a subject you are interested in learning about. No matter what the topic is – if you can write passionately about it, you can probably make money blogging about it.

    And if there is money to be made, you will invariably find companies to whom you can pitch your blog to.

    The best part about writing on a topic you are passionate about is that your work will almost always be a higher quality than those of ‘hired guns’ and you can use your additional knowledge (plus other services) as leverage for a high-paying deal.

  • Talk to companies in a language they will understand
    Earlier I talked about how it was important to show clients in ‘measurable’ terms what you will do for them and how they will benefit from hiring you. If you want to sell the idea of a corporate blog to, let’s say, a major telecommunications network, you’ll need to highlight how blogging will help them retain their present customer base and will be a cost-effective alternative to traditional advertising in acquiring new customers. To make something like this work you need to do some concrete research on advertising spends in the industry and compare that with the costs of viral marketing, creating link bait, etc.

    If you go in prepared, and can back your PR spin with hard, cold facts (making sure that the ’selling’ of benefits takes precedence over presenting facts), it becomes hard for any company to say no (especially if they know that you could just as easily go to a rival and set up shop for them.

    Needless to say the above advice can be adapted for any industry you choose to work in.

  • Make yourself part of the pitch
    Slightly contentious point, but I think that you might do too well a job of selling the idea and not too good a job of selling yourself. The only way you close the deal, get the check signed and have the money deposited in your account is when you are part and parcel of the blog pitch that you are making. It is your knowledge, your skills and your passion which will make the hypothetical success a reality.

I said this at the beginning, but it is worth repeating – blogging and its benefits are self-evident to us but not to those executives who have based their careers on traditional advertising and media. You have to sell blogging to them and for your own benefit, you need a valuable proposal that includes you as part of the package you are offering.

Just because the startup costs are low does not mean that it requires any less effort than selling any other type of product. The same principles of selling that apply to information products online or face-to-face salesmanship apply to getting hired as a business blogger as well.

This article was originally written on 16 Aug 2006 for Performancing.com.

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Why won’t Matt Cutts link to me?

Do you suffer from no-links angst too?

Aaron Pratt of SEO Buzz Box writes about “circular linking patterns” and how A-list bloggers form their own ‘link cliques‘ and eschew their own advice of linking out to quality content for the sake of some friendly back-scratching.

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Defending NoFollow Against Angry SEOs

I’m playing the devil’s advocate here, so keep that in mind in case I end up trampling all over anything you hold dear. icon smile Defending NoFollow Against Angry SEOs

Google has taken a lot of flak on a lot of issues in the past few years – it’s a price an industry leader invariably has to pay.

Apart from Blogger spam (and their plans to control all of the world’s information and then sell it to the highest bidder icon smile Defending NoFollow Against Angry SEOs ), NoFollow is possibly an issue that gets Google the worst possible press.

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How To Buy Links And Avoid Google Detection?

Despite what Google and SEO gurus like Eric Ward tell you, you can easily use ’smart’ paid links to deliver the benefit of editorially earned organic links without tripping any filters or being detected as a ‘paid’ link by Google.

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Becoming a professional blogger was never as easy as today

One of the most frequent questions I’m ever asked by people who are unfamiliar with blogging is ‘You make money doing this?

It’s a rather frequent question, at first it was hard to explain what I do. But now its getting easier. It’s also getting easier and easier to build high quality sites. Mostly because I understand how to do it. My biggest mistake when I ventured out was to create a bunch of little sites and then losing focus on all of them and getting overwhelmed and giving up.

No need to panic though I tried and tried again. The best way to go about professional blogging is very simple. Find a niche you love.

I can’t stress it enough. No need to fear there are plenty of untamed niches to be conquered. You just have to be creative. I’d love to share with you how to find your niche but I really can’t so let me explain to you the tools I use to create a killer website that will elevate me from the status of blogger to professional publisher.

1. INSTANT DOMAIN SEARCH

This is easily my favorite tool for branding. It’s great to find catchy domain names that are short. I recently used it to pull a 5 letter domain out of the hat and a few months later I have a growing strong brand.

My biggest piece of advice is don’t build a website based around a popular adsense keyword. Build a website around a niche that you love that you can create a brand around. If your looking for advice on building a site to monetize with adsense you are going to want to find someone else to get advice from. I make some money with adsense but in all honesty. It’s not even close to being my number one income provider.

2. PICK UP AN INDUSTRY RELATED MAGAZINE

Go to the supermarket or a local bookstore. Find the closest magazine you can to your niche. Devour this magazine for a week before ever making a single blog post.

3. LEARN HOW TO CRAFT GOOD HEADLINES

There are some great tutorials on how to craft good headlines. Many great books have been written about crafting headlines. My favorite way to learn how to craft good headlines is to pick up the magazine you just bought at the bookstore or supermarket and emulate their style.

Personally when I think of headlines the one person I consider an expert is Brian Clark.

4. CREATE FLAGSHIP CONTENT

I can’t stress how important it is to create flagship content. Chris Garrett has been my biggest inspiration on this. I’ve personally seen how valuable flagship content is to a new website, and to pushing out and growing an old website.

5. MARKETING YOUR WEBSITE

Creating flagship content, crafting great headlines, and creating a powerful brand isn’t good enough. You have to make a positive effort to market your website. Marketing your website is one of the most important things you can do. And to be honest its time to start asking yourself why are you writting. If you are writting to become a professional publisher than you need to spend about as much time marketing your product as you do producing it. This is smart business practice. Your blog, or website is your product. Don’t waste it. Start marketing now. The leading SEO’s in the industry have a huge leap on you. They have all marched over and created power accounts on all the leading social media websites. The reason they have done this is because they understand the importance of strong marketing. I’d love to share with you all the secrets to marketing your site but we will have to save that for another day. Instead take the time and read Lee Oden’s 25 Tips for Marketing Your Blog.

I’m sure I have more ideas but this is a great start to becoming a real publisher not just an adsense money maker. Feel free to ping me via private message and get a conversation going.

This article was originally written on 17 Feb 2007 for Performancing.com.

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Stop wasting time; dump 90% of the feeds you read

Continuing from our earlier discussion on testing your own blog’s success, let’s look at the different reasons you should be unsubscribing from the feeds in your feed reader.

But before we do that, I want to talk a bit about the different functions a blog performs.

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Would you read your own blog?

A fair bit of blogging advice centers on attracting readers and keeping them. There is a lot of good advice out there as well.

However, along with that advice you also need a method to test whether you are on the right track with your blog or not.

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5 Tips For Creating Powerful Advertising

Advertising is the business of telling stories.

TV commercials tell us a story – the latest Nike Mercurial Vapor IV ad tells us how the new Nike boots help make professional footballers faster.

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